Choice Based
Lettings

CBL is a method that can be used for the allocation of social housing, whereby available social housing is let by being openly advertised, allowing qualified applicants to ‘bid’ for or ‘register an interest’ in available homes. Rather than waiting for a local authority to make an offer of support as is the case under the traditional direct letting model, CBL involves applicants having to respond to adverts and “bid” for dwellings that they would like to live in. The ultimate allocation of support will still continue to be made in accordance with the priorities set down in an authority’s allocation scheme. CBL simply changes the way applicants experience the allocation process.

The majority of local authorities have now used CBL, as a way of allocating some of their social housing properties. Where it has been introduced, the feedback has been very positive both from the authorities themselves and the customers they serve.

For more information see the links below.